Knowledge Hub...
Welcome to the knowledge hub where you will learn more about Microsoft 365 and Cloud Applications including Power Platform, Teams, SharePoint, and Azure.
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Why Microsoft MVP Expertise Matters for Your Business
In a world where Microsoft is releasing new capabilities every month and AI is reshaping how businesses operate, the decisions you make today…
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Why Today’s Leaders Are Turning to Agents
The next stage of business growth won’t come from people working harder, but from digital agents working alongside them. Across every sector, leaders…
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7 Essential Copilot Updates Businesses Should Know in 2026
Microsoft Copilot has already landed a wave of updates that quietly change how work gets done inside Microsoft 365. At first glance,…
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What Is an AI Agent and Why Your Business Needs One
If you’ve used Microsoft Copilot, you already know how much easier it makes everyday work. Drafting emails, summarising notes, brainstorming ideas – Copilot handles…
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A Common Microsoft 365 Realisation – ‘Wait… We Already Own This?
It’s a moment we see all the time. A pause, a slight lean back in the chair, and then the sentence that…
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Copilot Studio vs Azure AI Foundry: What’s the Difference?
AI is everywhere right now, but not all tools are the same. Microsoft offers two powerful platforms – Copilot Studio and Azure AI…
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AI Isn’t Just for Tech Giants, It’s for You!
Think AI is only for the big players? Think again. Already this year, artificial intelligence has already been levelling the…
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How Email Automation Delivers ROI You Can Measure
It’s far more cost-effective than hiring additional staff, with some teams seeing ROI within the first month and annual savings of…
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AI – Does It Really Make a Difference?
AI is the buzzword you can’t escape at the moment. Every day, there’s a new headline about how it’s going…
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The Hidden Costs of Ignoring AI in Your Business
“We’ll get to AI later.” It’s a line we hear all the time. However, with customers, teams, and fires to…
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Making AI Work for Your Business – The iThink 365 Way
At iThink 365, we believe AI should do more than sound impressive, it should work for your business. That means…
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Why Forward-Thinking Businesses Are Using AI in Microsoft 365 to Get Ahead
Every business, no matter the size, faces the same hidden drain on resources – time lost to routine tasks. Think…