AI – Does It Really Make a Difference? 

AI is the buzzword you can’t escape at the moment. Every day, there’s a new headline about how it’s going to change the world, transform industries, turn the kids using it crazy, or steal our jobs. To be honest, I’m not interested in the hype; all I care about is what AI actually does in real life, in my everyday work. 

I am one of the people who uses AI daily, and I can say with complete honesty: 

  • Yes, it saves me a lot of time. 
  • Yes, it makes a huge difference to my working day. 
  • Yes, it helps me with countless tasks. 

The Blank Page and Procrastination 

One of the more frustrating parts of having ADHD is procrastination, and boy, I can procrastinate. Drafting a report, writing a contract, or putting together a presentation used to leave me staring at a blank screen for far too long. I knew exactly what I wanted to say but dreaded the act of starting from scratch. 

Now, AI gives me that starting point. I feed it the context, explain the audience, purpose, and key points I want to achieve and within seconds, I’ve got my first draft, and I haven’t procrastinated once. This has been transformational for me and instead of dread, I now get excited about creating. 

People often ask, “Is it perfect?” Well, no, of course it isn’t, but perfection isn’t the goal. What AI provides is enough to kick my brain into gear and stop me wasting precious time deciding how to begin. Editing and refining still really matter, and I always add my personality and twist because, of course, AI should always have a human in the loop. However, what used to take hours now takes a fraction of the time. 


My Meeting Lifeline 

Meetings are unavoidable in my role, but keeping track of everything said and agreed can be overwhelming. ADHD doesn’t help as thoughts and ideas fly in and out of my head constantly and remembering everything from a meeting used to feel impossible. 

I use AI tools at every meeting I hold, and predominantly use our own product, SmartFlo. I transcribe my meetings and then Smartflo works its magic. It doesn’t just pull-out actions and themes; it produces branded, customised documents ready to send in minutes. 

This has been a genuine game-changer as I no longer have to rely on patchy notes or my memory. I can be fully present in the conversations, which makes meetings far more enjoyable, and I’ve calculated it saves me around six hours a week; that’s almost a whole day back. AI isn’t replacing attention; it just ensures nothing slips through the cracks while juggling multiple conversations, decisions, and deadlines. 


Emails, Copilot, and Managing My Day 

Email used to be a stressful part of my work. I receive a huge number of emails and with ADHD, it’s easy to feel overwhelmed, get behind, and then feel guilty about unread messages. Copilot has completely changed that. It drafts responses in my style, prioritises what needs my attention, and even suggests quick replies. 

The most impressive part? It’s learning about me, my quirks, my tone, the way I structure sentences. It doesn’t produce faceless messages; it drafts in my voice. This saves me hours every week, but more importantly, it removes the apprehension I used to feel when opening Outlook in the morning. 

Copilot doesn’t just handle my emails, it also helps me organise my day, summarise my calendar, highlight priorities, and nudge me on tasks I might otherwise forget. For someone with ADHD, where executive function and focus don’t always cooperate, that clarity is priceless. 


The Productivity Friend 

I also use AI as a sounding board. Often, I have great ideas but struggle to structure them, or my overthinking brain blocks me from getting them out onto paper in a logical way. I throw rough thoughts into an AI chat and see how it reshapes them. Often it reflects something back I’d forgotten, or reframes it in a cleaner, much sharper way. 

It’s like having a colleague who never gets tired of my quirks, never minds if I change my mind, and never complains when I go off-topic. For a neurodiverse brain, that’s more than helpful, it’s sanity-saving. AI allows me to turn jumbled thoughts into something really productive.


Where AI Doesn’t Help 

AI isn’t flawless and its far from perfect. It sometimes gives generic answers, misses nuance, or confidently makes things up. It always needs: 

  • Oversight 
  • Human judgement 

It can’t replace critical thinking or experience, but it can help massively by turning those thoughts and experiences into something useful. 

For me, AI is a tool not a crutch, not a replacement, and definitely not a human. Like any tool, it’s only as good as how you use it and the information you give it. 


The Difference It Makes 

Since using AI daily, I’ve noticed a genuine shift. I spend less time on tedious tasks and more time on what actually matters: strategy, decision-making, conversations with my team, and creative problem-solving. 

The most surprising outcome? I’m much happier at work as AI has removed much of the friction that ADHD used to add to my day. It gives me something we’re all short of and can’t buy – time, clarity, and headspace. 

So, does AI really make a difference? 

In my experience, the answer is very clear – yes, yes, and yes. 


Want to Know How We Can Support Your Business?

Here at iThink 365 our expert team helps organisations unlock the full potential of Microsoft 365, leveraging AI, Copilot extensibility, and custom agents to build intelligent, automated solutions. From streamlining workflows to eliminating repetitive tasks, we deliver automation that saves time, boosts productivity, and adds real business value.
Get in touch today to see how AI-powered support could work for you.