Introduction to the Microsoft 365 Maturity Model and getting the most from task management

At iThink 365 we specialise in Microsoft 365 (M365) and are passionate about empowering organisations to work smarter not harder. We believe the way to achieve this is through effective IT systems. Following the recent business challenges thrust upon us through the pandemic we have seen a huge shift in remote working, adoption of cloud tools and shifts in working patterns. As a result, the adoption of M365 has grown exponentially and resulted in many customers asking us how to maximise the capabilities available to them.  

Along with a team of Microsoft experts, iThink 365 are working hard to develop an Microsoft 365 Maturity Model to help organisations gain a holistic view of their current state versus their desired state. The framework supports business leaders in understanding and comparing options for solving business problems, focusing time, energy, and resources on the right priorities, and establishing a baseline to measure improvement over time. 

As part of this process, we are working with many customers to explore how they can improve and optimise communication, collaboration, content management and security by leveraging the tools available to them within M365. Further to this focus we felt a series of articles exploring some of the key technologies within M365 would benefit and support many organisations in improving business culture, employee wellbeing and increasing organisation innovativeness, teamwork and allow for business flexibility. To cover all these areas in one article would be information overload, so we have broken this down into bite size pieces and decided to start by exploring the tools available when driving productivity and collaboration, also known as task management! 

Manage tasks in Microsoft Teams
Create actions by @mention people and from within Microsoft Office

The portfolio of productivity and collaboration tools available in M365 makes it ideal for driving and enhancing task management and teamwork. Now more than ever as employees become increasingly remote and the environment to collaborate, usually the office, becomes ever more so out of reach, technology is being called upon to bridge this gap and ensure team and employee effectiveness. The tools available through M365 allow organisations to share, collaborate and communicate easily without the additional time required for calls and discussions to share tasks. However, the suite of tools requires connectivity to ensure the synergising benefits it can offer and guarantee nothing gets missed.  

Some of the key task management tools available within M365 include: 

  • Microsoft To Do – Great for creating personal lists and collaboration with assignments in Teams 
  • Planner – Ideal for team tasks. Perfect for teams to create new plans, organise and assign tasks, share task details, such as files and updates.  
  • Tasks in Teams – Integrates both To Do and Planner within Teams. Thus, providing users with a cohesive view of everything that needs to get done. 
  • Outlook – Tasks in Outlook sync to To Do, which can also flag emails and show within your flagged email list. 
  • Word, Excel, PowerPoint – @mentions allow users to assign tasks. 
  • Cortana – syncs with To Do and allows users to ask Cortana to add tasks to To Do. 

Having so many task lists may seem confusing and potentially create concern about the loss of information or tasks between applications. However, all these tools use the same centralised place to store tasks. For example, a task in Planner can be seen in Microsoft To Do. Whats more you can integrate your business processes to use the same mechanism. This provides a principal place for users to see all the actions they have.  

For further information about M365 and task management, how we can help your organisation get the most from your M365 technology, our workshops or simply to understand more about iThink 365 please contact us on Contact us | iThink 365