Microsoft Copilot™️ Extensibility Service
Challenges?
Are you being asked “What are we doing with AI?” by your senior management team?
Are you unsure how you could leverage Generative AI in your business?
Are you looking to understand and unlock the opportunities that Generative AI could bring to your organisation?
Are you looking to investigate and work out how you get value from Generative AI?
Are you looking to bring your line of business system data to be reasoned over by Copilot for Microsoft 365?
Well, look no further.

Discover the Future of Productivity with iThink 365’s Copilot Extensibility Service
Unveiling the Microsoft Copilot and AI Extensibility Service by iThink 365, a service that allows you to elevate your business using the dynamic Microsoft Copilot ecosystem.
- Unlock Tailored Solutions – Our service empowers your business by delivering customised solutions across various domains and scenarios. We can help you drive innovation and elevate productivity to unprecedented heights through the integration of AI and Generative AI technologies.
- Harnessing Copilots Powered – By leveraging the robust capabilities of Copilot, our service extends its reach into the Microsoft 365 suite, encompassing tools like Word, Excel, PowerPoint, Outlook, Teams, and more.
- Proof of Concept – We will take you on a journey of discovery with our proof-of-concept service, providing customers with the opportunity to explore the vast potential of Microsoft AI tools and delve into the realms of Azure Open AI Services and Power Platform to create intelligent applications and workflows tailored to your unique needs.
Service Overview
We will describe the features and advantages offered by our extensibility service. Additionally, we will explore the technical architecture and implementation details. The document will further showcase some use cases and examples, illustrating how our service seamlessly facilitates users in achieving their goals within the Microsoft Copilot and Microsoft 365 environments.
The service offers a gateway for businesses to investigate and understand the profound impact and benefits of AI capabilities, particularly Generative AI, within their operations.
- Pragmatic Experimental Approach – Recognising the diverse nature of businesses, our pragmatic experimental approach allows for low-risk experimentation. This strategy enables you to test ideas without a huge investment, ensuring feasibility before committing resources.
- Collaborative Process – Starting with a comprehensive discovery workshop, we will engage in discussions to discuss the idea, end goals, and intricacies of the solution. Customers can choose from a 5- or 10-day proof of concept package, during which daily standups and progress updates will take place to keep you informed. Demos may also be presented to keep you updated on the progress being made.
- Post-POC Collaboration -Upon completion, we will present the delivered solution, share key learnings, and discuss the next steps. All code developed during the process is exclusively yours and handed over at the end of the session.
Pre-requisites
To access our service, a subscription to Azure and a Power Platform environment enabled for Azure Open AI Services are required. We will handle the creation and setup within your environment.
Examples of Use Cases
There are a huge number of applications for AI and Microsoft Copilot stack extensions, including scenarios such as:
- Automated* email processing with requests and orders for seamless integration with order or business systems.
- Extending Copilot for Microsoft 365 to allow it to reason over key systems data, tailored to sectors like legal or manufacturing.
- Enhancing Microsoft 365 search with data from line-of-business systems for streamlined information retrieval.
- HR Copilot empowers your employees with an AI-driven chatbot that allows them to access HR information quickly and effortlessly.
- Sales Copilot equips your sales team with a chatbot for quick insights into deals and sales system data.
- Law Copilot can transform legal processes with an AI-driven chatbot, enabling legal teams to access knowledge base information seamlessly.
*It is highly recommended that approval processes are put in place to check the content and quality of the processing.
This service delivers the following
- Understand how you can leverage Copilot and Generative AI in your business.
- Get answers to your questions.
- Understand whether your use case can be realised in a cost-effective way.
- Have your environment setup to enable Azure Open AI Services and/or Copilot for Microsoft 365.
- Organisations looking to experiment and see how Generative AI can be used with your core systems and applications.
- Experience from our experience and expertise.
Who is this service aimed at?
- Organisations that have Microsoft 365.
- Organisations looking to see how they can leverage Copilot for Microsoft 365 and/or Azure AI Services.
- Organisations looking to innovate and push the envelope with Generative AI.
Who is this service not aimed at?
- Organisations that do not have Microsoft 365.
- Organisations that are not looking to leverage Generative AI technologies.
Cost
Please note prices are exclusive of VAT. The pricing for our solutions is outlined below:
| Description | Cost |
|---|---|
| Proof of concept including discovery and service setup from | £10000-£20000 |
| Total | £10000-£20000 |
How long does it take?
Generally, it is between 2 to 3 weeks but it depends on your use case, the quality of your data, and whether we can integrate with your systems or need to build an API for that integration to happen.
Want to find out more?
Fill out the form below and one of our team will be in touch.