Simon Doy

Founder

Simon leads iThink 365, combining both strategic direction and hands-on technical expertise. He’s involved across the business, from customer conversations and sales to shaping solutions and guiding the team, always focused on helping organisations solve real problems using Microsoft 365. He enjoys taking customers on a journey, uncovering the root of their challenges, and showing what’s possible through the right combination of technology, ideas, and approach.

Simon in a Nutshell

Specialises in: Shaping strategy, guiding technical direction, and helping customers solve complex challenges with Microsoft 365
Superpower: Turning customer pain points into clear, practical solutions
Approach: Thoughtful, patient, and focused on listening first, coaching teams and guiding customers step-by-step to the right outcome
Career insight: Built his first intranet in 1999 and has been working with SharePoint since its early days in 2001. Also Helped the Financial Ombudsman move from paper-based PPI cases to a fully digital system, reducing processing time from 12–18 months to 1–2 months at scale
Best part of the job: Seeing that moment when a customer realises a solution will genuinely make their work easier
Outside of work: Spending time with family, snowboarding, climbing, gaming, cooking, and exploring new tech
Fuel of choice: Coffee (or a Dark & Stormy)
Favourite watch: Clueless and Stranger Things
Fun fact: Still occasionally jumps on a skateboard
Three words colleagues use: Supportive, driven, focused

Yvonne Cookson

Head of Operations and Head of Growth

Yvonne keeps everything moving at iThink 365. From overseeing finances, people, planning, and customer experience to working closely with partners and ensuring projects deliver real value, her role sits at the centre of the business. No two days look the same, and that’s exactly how she likes it. She’s particularly passionate about helping customers at the start of their digital transformation journey and showing them what’s truly possible.

Yvonne in a Nutshell

Specialises in: Keeping operations running smoothly while aligning people, processes, and customer outcomes
Superpower: Getting things done (and keeping multiple moving parts on track at once)
Approach: Supportive, practical, and always focused on solving the real problem without overcomplicating it
Career twist: 30+ years in accounting and business leadership before moving into operations and digital transformation
Best part of the job: Seeing that “oh wow, this is so much easier” moment for customers
Outside of work: Spending time with family, travelling, exploring new places with her dog Walter, and staying active
Fuel of choice: Water
Favourite watch: Anything involving serial killers or a good drama
Fun fact: Has lived in 28 different houses
Three words colleagues use: Organised, driven, supportive

Abdul Al Hariri

Microsoft 365 Application Developer

Abdul works across the full technical stack at iThink 365, building and maintaining solutions from infrastructure through to application development. From infrastructure as code using Bicep and CI/CD pipelines to developing SPFx web parts, Adaptive Card Extensions, and Power Platform solutions, he’s focused on creating systems that are reliable, scalable, and built to last. He enjoys taking complex technical challenges and turning them into solutions that simply work. 

Abdul in a Nutshell

Specialises in: End-to-end solution development across infrastructure, applications, and deployment Superpower: Troubleshooting complex issues and connecting the full stack seamlessly
Approach: Practical, collaborative, and focused on building efficient, maintainable solutions
Career background: Computer Science background with a strong focus on Microsoft technologies and cloud infrastructure
Best part of the job: Turning complex problems into simple, reliable solutions that improve day-to-day work
Outside of work: Gaming and keeping up with the latest in tech
Fuel of choice: Coffee
Favourite watch: Troy
Fun fact: Always exploring new tools and technologies to stay ahead
Three words colleagues use: Kind, hardworking, funny

Stuart Harrod

Senior Power Platform Developer

Stuart builds tailored solutions for customers using the Microsoft 365 Power Platform, working closely with them from initial requirements through to delivery. His role often involves shaping ideas into practical systems, running regular progress sessions, and ensuring solutions are both effective and future-proof. He particularly enjoys taking reliable Microsoft foundations and customising them to fit exactly how a business needs to operate.

Stuart in a Nutshell

Specialises in: Power Platform solutions, automation, and translating customer requirements into practical systems
Superpower: Combining technical problem-solving with strong customer support
Approach: Patient, friendly, and focused on finding the right solution, even when challenges get complex
Career twist: From repairing cars and working in technical theatre to a career in development, education, and training
Best part of the job: Adapting Microsoft 365 tools to create solutions that genuinely improve how customers work
Outside of work: Spending time with family, playing guitar, singing, and working towards performing live music
Fuel of choice: Coffee (with tea not far behind)
Favourite watch: Ozark
Fun fact: Back in his Leeds Playhouse days, Stuart sometimes shared a green‑room table with a not‑yet‑famous Sir Ian McKellen. Sir Ian would sit down with a full restaurant meal, while Stuart turned up with instant noodles, usually earning a quiet, unmistakable look of disapproval.
Three words colleagues use: Effective, friendly, helpful (with the occasional humour)

Zoltan Orban

Senior Power Platform Engineer

Zoltan brings broad experience across the Microsoft ecosystem, with a strong focus on Power Platform governance, adoption, and scalable solution design. Working across SharePoint, Power Apps, Power Automate, Copilot Studio, Microsoft Fabric and more, he’s known for cutting through complexity and finding the simplest way to solve a problem. Whether delivering a solution or helping someone build it themselves, Zoltan gets the most satisfaction from seeing customers succeed.

Zoltan in a Nutshell

Specialises In: Power Platform, SharePoint, Copilot Studio, Microsoft Fabric and scalable Microsoft 365 solutions
Superpower: Turning complex problems into simple, practical solutions
Approach: Patient, collaborative, and always thinking like a citizen developer
Career Twist: Switched careers from electronics repair into data and analytics at 34
Best Part of the Job: Seeing the moment a solution clicks for a customer
Outside of Work: Travelling with family, long scenic drives, running, and fundraising for charity
Fuel of Choice: Coffee
Favourite Show: The IT Crowd (for obvious reasons)
Fun Fact: Zoltan has lived and worked in multiple countries and met his wife in Scotland. Despite neither speaking the other’s native language fluently, they’ve communicated in English since day one
Colleagues Would Describe Him As: Polite, persistent, energetic (sometimes overly)

Daniel Wanless

Head of Development

Introducing Dan, our forward-thinking Head of Development—a seasoned full-stack web developer with a remarkable journey in the industry that began in August 2000. Beyond his professional prowess, Dan is a devoted father of two, an ardent supporter of Leeds United Football Club, and a multifaceted individual who finds joy in kickboxing, gadgets, gaming, and all things geeky!

In his expansive career, Dan has played a pivotal role in shaping digital solutions for multiple NHS trusts and Public Health England. His contributions include spearheading projects such as Covid tracking apps, ambulance turnaround improvements, electronic staff record solutions, and patient reporting solutions. Specialising in the Microsoft stack, Dan’s expertise revolves around Azure and Microsoft 365, where he has excelled in roles ranging from Senior Developer to Team Leader and Development Mentor.

Dan’s commitment to excellence goes beyond traditional development roles. He is a Microsoft-certified professional in Azure and 365 technologies, having built and released Microsoft-certified PowerBi visualisations. His passion extends to Microsoft Low code technologies, where he champions the use of PowerApps, Power Automate, and Power BI to streamline processes and enhance efficiency.

A problem-solving enthusiast, Dan thrives on challenges and is dedicated to helping the team succeed. His role as a mentor reflects in his commitment to sharing knowledge, as well as fostering an environment of continuous learning within the team. As our Head of Development, Dan brings not only technical expertise but also a passion for collaborative problem-solving, team empowerment, and a deep commitment to driving innovation at the heart of iThink365. Whether it is in the realm of technology or his personal pursuits, Dan’s enthusiasm, and dedication shine through in everything he does.

Laura Nickson

Growth, Marketing and Project Coordinator 

No two days look quite the same for Laura, which is exactly how she likes it! From connecting with customers and creating brochures to designing demos, supporting partners, and helping colleagues across the team, she enjoys being involved wherever she can add value. With a strong focus on the customer perspective, she’s particularly interested in how agents and automation can simplify processes, remove repetitive tasks, and help organisations work more efficiently.

Laura in a Nutshell

Specialises In: Bringing people, ideas, and solutions together to help customers discover what’s possible with automation and AI.
Superpower: Seeing things from the customer’s perspective and connecting the dots between needs and solutions
Approach: Calm, collaborative, and always curious about how to help
Background Twist: A qualified hypnotherapist with a strong interest in neuroscience
Best Part of the Job: Exploring how automation and AI agents can simplify work for customers
Outside of Work: Spending time with animals and travelling to Scotland to see family, especially her granddaughter
Fuel of Choice: Chicory “coffee” and kombucha
Favourite Film: Central Intelligence or Wicked, depending on the day
Fun Fact: Her dream is to live off-grid one day
Three Words Colleagues Use: Calm, creative, collaborative