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How to add shared mailbox to Outlook

Introduction

Here are instructions to add a shared mailbox to your account in Outlook for Mac/Windows with your Microsoft 365 account.

To open a shared mailbox from Outlook do the following

  • Open Outlook for Mac / Windows
  • On the Tools menu, click Accounts  Advanced Delegates.
  • Add the mailbox under Open these additional mailboxes
  • Click the + and add type in the name of the shared mailbox
  • Click Ok to add the mailbox and then click Ok to close the Delegates dialog.

Hope that helps!

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