Introduction

Here are instructions to add a shared mailbox to your account in Outlook for Mac/Windows with your Microsoft 365 account.

To open a shared mailbox from Outlook do the following

• Open Outlook for Mac / Windows

• On the Tools menu, click Accounts  > Advanced > Delegates.
• Add the mailbox under Open these additional mailboxes
• Click the + and add type in the name of the shared mailbox
• Click Ok to add the mailbox and then click Ok to close the Delegates dialog.

Hope that helps!

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